アマリ パーム リーフ リゾート アンド スパ サムイ

14/3 Chaweng Beach, Samui 84320
 
Tel. +66 (0) 7730 0306-9   Fax. +66 (0) 7730 0311

Frequently Asked Questions

Rooms and Rates

Does my room reservation require any guarantee?
... Yes it does. All room reservations require a credit card guarantee ...
Do your rooms have WiFi?
... Yes, free WiFi is available in all rooms and throughout the resort ...
What room types do you have?
... We have 193 guest rooms which are spread across three wings. Here are the details:
Room Type Approximate Size Bed Types Maximum Occupants Rollway Extra Bed Inter-Connecting Rooms
Garden Wing
Superior Garden Wing 41 sqm King or Twin 3
Thai Village Wing
Deluxe Thai Village 37 sqm King or Hollywood Twin 3
Deluxe Pool View 39 sqm King or Hollywood Twin 3
Deluxe Family Duplex 49 sqm King and Twin 4
Two Bedroom Family Suite Pool View 80 sqm King and Twin 4
Beach Wing
Grand Deluxe Ocean View 45 sqm King 2
Junior Suite Beach Wing 66 sqm King 2
Junior Ocean View Suite 55 sqm King 2
Two Bedroom Family Suite Beach Wing 99 sqm King and Twin 4
...
Is there wheelchair access to the rooms?
... Yes, our guest rooms on the ground floor are wheelchair accessible ...
Are safety deposit boxes available at the resort?
... Every guest room has a laptop-sized safe ...
Do you have non-smoking rooms?
... Yes, all guest rooms are non-smoking ...
Do you have hairdryers in the rooms?
... Hairdryers are available in every guest room ...

Travelling with Children

What facilities are available for children?
... We have a Kids Club, and a children’s pool at the Thai Village and Beach Wing ...
Are baby cots available?
... Baby cots are available on request ...
Are high chairs available your restaurants?
... Yes, they are ...
Are baby-sitting services available?
... Baby-sitting services are available at our resort with extra charge ...

Dining

Where is breakfast served?
... Breakfast is served at Amaya Food Gallery in the Beach Wing ...
What restaurants do you have at Amari Koh Samui?
... Prego Italian Restaurant

Serves Italian seafood dishes and offers a fine selection of wines (Open: 12:00 to 24:00)

Amaya Food Gallery

Signature all-day dining restaurant with live cooking stations (Open: 06:30 – 23:00)

Amaya Bar

Poolside snack and creative cocktails with amazing views of the ocean (Open: 10:00 – 23:00)

Amaya Café

Offers refreshing beverages and freshly baked pastries (Open: 09:00 – 22:00)

...
What time is room service available from?
... 06:30 - 23:00 ...
Are vegetarian dishes available in the restaurants?
... Yes, vegetarian dishes are served at Prego Italian Restaurant, Amaya Food Gallery and Amaya Café ...
Do you have a children’s menu?
... Yes, we offer special menus for our youngest guests ...

Facilities and Services

Is there a swimming pool in the hotel?
... here are two free-form swimming pools which are located in the Thai Village and Beach Wing ...
Do you have a fitness centre at Amari Koh Samui?
... Yes, you can work out at our FIT Centre ...
How do I get to the facilities from the Thai Village or Garden Wing?
... Our facilities are at our Beach Wing, which can be reached by crossing Chawaeng Beach Road ...
Is there anywhere that I can wait if I arrive early or have a late flight back?
... The Voyager Lounge is available for you and features excellent facilities including complimentary use of showers, lockers to store hand luggage and free WiFi ...
How can I get to the different wings?
... All wings are within walking distance but we also offer a golf cart service to help you get around ...
Do you have a tour desk where I can book excursions?
... We don’t have a dedicated tour desk but we can help you arrange a variety of excursions including snorkeling, elephant trekking, fishing or day trips to the Angthong National Marine Park ...
What are the local attractions?
... The local attractions we recommend include Angthong National Marine Park, Wat Plai Laem (Legend of the Seas Excursion Temple) and the Magic Buddha Garden ...
How can I get to nearby islands?
... There are two main ways. The first is from Mae Nam Pier which is 30 minutes from our resort and the second from Nathon Pier which is less than an hour away ...
Where can I shop in Koh Samui?
... Central Festival Samui, Chawaeng Walking Street, Lamai Night Market and Bophut Walking Street are all recommended shopping areas in Samui ...

General Resort Information

What are the standard check-in and check-out times of the hotel?
... The standard check-in time is 14:00 and check-out is at 12:00 ...
How long does it take from the airport to the resort?
... There are 2 airports:
From Transportation Distance Approximate Time
Samui International Airport Car hire / Taxi / Bus 5 km 10 minutes
Surat Thani International Airport Taxi / Bus to Don Sak Pier

Ferry to Nathon Pier

Taxi
165 km 3 hours 45 minutes
Mae Nam Pier Taxi 15 km 30 minutes
...
Are there any disabled facilities at Amari Koh Samui?
... All public areas at our hotel are wheelchair accessible ...
Do you have medical services available?
... Yes, we have an on-call doctor and first aid ...
Do you have laundry services?
... Laundry services are available with an extra cost ...
What is your local currency?
... The local currency is Thai Baht ...
What voltage do you use in Thailand?
... It’s 220V. We also provide adapters which are available on request ...
Is it safe to drink tap water in Thailand?
... The tap water in Thailand is not potable but complimentary drinking water is provided in all guest rooms ...
Do you have a pet policy?
... Regrettably, pets are not allowed at Amari Koh Samui ...
Do you have parking?
... Yes, we do ...